Communication between HR manager and salesman is an example of:
1.Horizontal communication
2.Lateral communication
3.Diagonal communication
4.Vertical communication
Posted Date:-2021-11-02 23:10:46
Communication is a ____
1.one way process
2.Two way process
3.Three way process.
4.four way process
Posted Date:-2021-11-02 23:11:15
Communication is derived from a Latin word "Communis" which means
1.Community
2.Share
3.Common
4.Marxist
Posted Date:-2021-11-02 23:11:40
Communication means _________ information, feeling and thoughts, with others.
1.To receive
2.To receive
3.Conveying.
4.All the above.
Posted Date:-2021-11-02 23:12:11
Communication meant for changing the attitude of others is known as _________ communication.
1.Directive
2.Mass
3.Persuasive
4.All the above.
Posted Date:-2021-11-02 23:12:38
Communication problems otherwise known as
1.Enquire.
2.Barriers.
3.Encoding.
4.Decoding.
Posted Date:-2021-11-02 23:13:05
Communication saves time in:
1.Internal communication.
2.Interview.
3.Oral communication.
4.schedule.
Posted Date:-2021-11-02 23:13:33
Communication starts with:
1.Communication starts with:
2.Sender
3.Channel
4.feedback.
Posted Date:-2021-11-02 23:14:00
Communication through news papers and television are known as:
1.Group communication
2.Interpersonal communication
3.Mass communication
4.None of these.
Posted Date:-2021-11-02 23:14:25
Communication with superiors involves:
1.Directions
2.Orders
3.Complaints
4.Instructions
Posted Date:-2021-11-02 23:14:53
Comparing to resume, _________ is more academic oriented.
1.Cover letter
2.Interview
3.Curriculum Vitae
4.Bio-data
Posted Date:-2021-11-02 23:15:24
Conciseness of message refers to:
1.Crispness
2.Comprehensiveness
3.Specificity
4.Brevity
Posted Date:-2021-11-02 23:15:52
Consideration in a business letter means:
1.Stressing the "me" attitude
2.Using first person pronouns
3.Stressing the "you" attitude
4.Appealing to the sender's interest
Posted Date:-2021-11-02 23:16:16
Curriculum vitae is known asa.
1.Personal profile
2.Personal data sheet
3.Qualification sheet
4.All the above.
Posted Date:-2021-11-02 23:16:40
Denotations and Connotations are _________ barriers in communication process.
1.Physical barriers
2.Semantic barriers
3.Encoding barriers
4.Technical barriers
Posted Date:-2021-11-02 23:17:05
Diagonal communication is also known as:
1.Cross ward communication
2.Horizontal communication
3.Vertical communication
4.Any of the above
Posted Date:-2021-11-02 23:17:36
Dialogic listening is also known as:
1.Empathetic listening
2.Therapeutic listening
3.Relational listening
4.Active listening
Posted Date:-2021-11-02 23:17:59
Different components of the presentation that attract the attention of audience are:
1.Hand-outs
2.Cue-cards
3.Attention grabbers
4.None of these
Posted Date:-2021-11-02 23:18:23
Down ward communication and Upward communication are:
1.Vertical communication
2.Horizontal communication
3.Diagonal communication
4.None of these
Posted Date:-2021-11-02 23:18:48
Dunning letters are also called ______
1.Collection letters.
2.Letter of credit.
3.Compliant letters.
4.Suggestion letters.
Posted Date:-2021-11-02 23:19:16
Errors in language, grammar or visual representation of facts take away:
1.Clarity
2.Correctness
3.Crispness
4.Conciseness
Posted Date:-2021-11-02 23:21:27
Evaluation Parameters of Group discussion includes:
1.Personality
2.Communication
3.Leadership
4.All the above.
Posted Date:-2021-11-02 23:21:51
Examples of oral communication _____
1.Letter.
2.E-mail.
3.Telephone.
4.fax.
Posted Date:-2021-11-02 23:22:17
FOGINDEX is used to measure:
1.Clarity of message
2.Courtesy of message
3.Readability of message
4.All the above.
Posted Date:-2021-11-02 23:22:43
Formal Interview is also known as _______
1.Planned interview
2.Unstructured interview
3.Group interview
4.None of these
Posted Date:-2021-11-02 23:23:09
Four essential elements of good listening process are:
1.Attention, Hear, Understand, Respond
2.Attention, Hear, Understand, Remember
3.Accept, Hear, Update, Remember
4.Adopt, Hear, Understand, Respond
Posted Date:-2021-11-02 23:23:35
Functional coordination is one important reason for communicating with:
1.Superiors
2.Peers
3.Subordinates
4.Employees' unions
Posted Date:-2021-11-02 23:24:01
Gestural communication is a ______
1.Non-Verbal Message.
2.Direct conversation.
3.oral communication
4.written.
Posted Date:-2021-11-02 23:24:31
Gossip and rumour are part of _________ communication.
1.Formal.
2.Informal.
3.Horizontal.
4.vertical.
Posted Date:-2021-11-02 23:24:57
Grapevine communication is associated with _________ communication.
1.Formal
2.Informal
3.Horizontal
4.vertical.
Posted Date:-2021-11-02 23:25:24
Horizontal communication flows through ____
1.Face-to-face discussion.
2.Telephonic talk.
3.Periodical meeting.
4.All the above.
Posted Date:-2021-11-02 23:26:21
In _________ form of communication, a subordinate is permitted to communicate with the boss of his boss.
1.Chain
2.Circular
3.Inverted V
4.Wheel
Posted Date:-2021-11-02 23:26:47
In _________ form of communication, all the subordinates of a superior talk to one another through his medium and the superior works as a hub.
1.Wheel communication
2.Chain communication
3.Circular communication
4.Free flow communication.
Posted Date:-2021-11-02 23:27:12
In _________ layout of letter, every line begins at left margin and thus makes each paragraph look like a distinct block of message.
1.Full block
2.Semi-block
3.Simplified
4.All the above.
Posted Date:-2021-11-02 23:27:38
In _________ speakers' choice of words unintentionally communicates something more than what the actual words state.
1.Formal Communication
2.Informal communication
3.Meta communication
4.None of these
Posted Date:-2021-11-02 23:28:03
In _________, the receiver holds preconceived notions, which shape the way a receiver decodes the sender's message.
1.Discriminative listening
2.Biased listening
3.Evaluative listening
4.Appreciative listening
Posted Date:-2021-11-02 23:28:28
In empathetic communication, we can:
1.Probe
2.Respond to the feelings
3.Interpret
4.advice
Posted Date:-2021-11-02 23:28:52
Informal communication is otherwise known as _________ communication.
1.Grapevine.
2.Lateral.
3.Visual.
4.horizontal.
Posted Date:-2021-11-02 23:29:17
It involves how we say something in different pitch, tone and voice modulation such as slow or fast.
1.Kinesics
2.Proxemics
3.Time language
4.Paralanguage
Posted Date:-2021-11-02 23:29:51
Lateral communication is between
1.Superior and subordinate.
2.Same cadre of personal.
3.Subordinate and superior.
4.Among all.
Posted Date:-2021-11-02 23:30:54
List of items to be discussed and decided in a meeting is called as ____
1.Resolution.
2.Minutes.
3.Invoice.
4.agenda.
Posted Date:-2021-11-02 23:31:21
Listening has been identified as one of the "seven habits of highly effective people" by:
1.Lundsteen
2.Stephen Covey
3.Lee Iacocca
4.Tom Peters
Posted Date:-2021-11-02 23:31:46
Listening, reading, speaking and writing are all types of:
1.Communication skills.
2.Emotional barriers.
3.Evaluation techniques.
4.Nonverbal communication.
Posted Date:-2021-11-02 23:32:13
Materials distributed to the audience to supplement the contents of the presentation is:
1.Hand-outs
2.Cue-cards
3.Attention grabbers
4.None of these
Posted Date:-2021-11-02 23:32:38
Memo is derived from a Latin word which means:
1.A thing which must be remembered
2.A thing which must be memorized
3.A thing which must be written
4.A thing which must be communicated
Posted Date:-2021-11-02 23:33:05
Mental turbulence refers to:
1.Inability to understand
2.Confusion in the mind of receiver
3.Confusion in the mind of sender
4.Inability to speak
Posted Date:-2021-11-02 23:33:30
One characteristic of a memo is:
1.Formal
2.Tool for external communication
3.Concise
4.Pretentious
Posted Date:-2021-11-02 23:33:55
Orders and directives are the example of:
1.Downward communication
2.Upward communication
3.Diagonal communication
4.Horizontal communication
Posted Date:-2021-11-02 23:34:20
Our purpose in a _________ presentation is to convince your listeners to accept your proposal
1.Informative
2.Persuasive
3.Image building
4.Multipurpose
Posted Date:-2021-11-02 23:34:46
Our purpose in a _________ presentation is to move your audience to take your suggested action.
1.Informative
2.Persuasive
3.Image building
4.Decision making
Posted Date:-2021-11-02 23:35:13