___ and testimonials are important because they express the opinion of others the applicant's suitability for a position.
1.References.
2.Qualification.
3.Service certificate.
4.Letters.
Posted Date:-2021-11-01 23:42:28
_____ communication is the most popular means of transmitting message.
1.written
2.oral.
3.visual.
4.face-to-face.
Posted Date:-2021-11-01 23:28:04
_____ indicates the hierarchy of topics and their sequences.
1.Appendix
2.List of references
3.Bibliography
4.Table of contents
Posted Date:-2021-11-01 23:45:37
_____ is a kind of written announcement that is distributed to a large number of people to convey any commercial or non-commercial message at minimum time, costs and efforts.
1.Memo
2.Notice
3.Circular
4.Publicity
Posted Date:-2021-11-01 23:47:27
_____ is a person's belief about his' or her chances of successfully accomplishing a specific task.
1.Self esteem
2.Self perception
3.Self concept
4.Self Efficacy
Posted Date:-2021-11-01 23:47:55
_____ the sources of information is a kind of spadework.
1.analyzing.
2.investigating.
3.making outline.
4.writing report.
Posted Date:-2021-11-01 23:38:06
______ are our body parts especially arms, legs, hands and head convey meaning.
1.Gestures
2.Proxemics
3.Time language
4.Paralanguage
Posted Date:-2021-11-01 23:42:56
______ are used by an organisation as a means of having written records of established practices such as instructions on how to undertake specific tasks and work policies.
1.Manuals
2.Memos
3.Letters
4.All the above.
Posted Date:-2021-11-01 23:43:23
______ are usually the least formal method of written communication within the workplace and will usually include various notices or information relating to welfare and safety issues;
1.Manuals
2.Memos
3.Letters
4.Circulars
Posted Date:-2021-11-01 23:43:49
______ Communication can be inward or outward:
1.Vertical communication
2.Horizontal communication
3.Internal communication
4.External communication
Posted Date:-2021-11-01 23:44:15
______ communication refers to the communication between a superior and a subordinate through scalar chain.
1.Wheel communication
2.Chain communication
3.Circular communication
4.Free flow communication.
Posted Date:-2021-11-01 23:44:45
______ in communication increases credibility of the sender of message
1.Clarity
2.Correctness
3.Concreteness
4.Consideration
Posted Date:-2021-11-01 23:45:12
______ Involves how we arrange personal space and what we arrange in it
1.Kinesics
2.Proxemics
3.Time language
4.Paralanguage
Posted Date:-2021-11-01 23:46:03
______ is a communication which contains the decision of the meeting.
1.Amendment.
2.Resolution.
3.Debate.
4.Minutes.
Posted Date:-2021-11-01 23:46:28
______ is an integrated user-machine system.
1.management information system.
2.executive system.
3.decision making system.
4.knowledge based system.
Posted Date:-2021-11-01 23:38:33
_______ implies respect for the readers point of view.
1.consideration.
2.order.
3.courtesy.
4.none.
Posted Date:-2021-11-02 08:39:58
_______ is a document sent with your resume to provide additional information on your skills and experience.
1.Hand-outs
2.Curriculum vitae
3.Application letter
4.Sales letter
Posted Date:-2021-11-01 23:47:02
_______ is impersonal and professional
1.counselling
2.advice
3.suggestion
4.warning
Posted Date:-2021-11-01 23:29:42
_______ is the physical part of the computer
1.software.
2.human ware.
3.firmware.
4.hardware.
Posted Date:-2021-11-01 23:39:00
_________ Communication is unsuitable for lengthy message.
1.oral.
2.written.
3.vertical.
4.audio visual.
Posted Date:-2021-11-01 23:30:08
_________ is used at the end of a sentence which expreses a strong feeling.
1.colon.
2.exclamation mark.
3.semi colon.
4.the colon.
Posted Date:-2021-11-01 23:39:25
__________ is the essential aspect of communication
1.enclosure.
2.letter.
3.telephone.
4.feedback.
Posted Date:-2021-11-01 23:29:21
__________ stands for mental health
1.morale.
2.motivation.
3.co-operation.
4.coordination.
Posted Date:-2021-11-01 23:36:51
___________ is the information or ideas the sender wants to give the receiver
1.input.
2.channel.
3.message.
4.output.
Posted Date:-2021-11-02 08:40:50
A report given by a secretary to the Marketing Director may be called as _____
1.formal.
2.informal.
3.oral.
4.personal.
Posted Date:-2021-11-01 23:32:44
A report given by a secretary to the Marketing Director may be called as _____
1.formal.
2.informal.
3.oral.
4.personal.
Posted Date:-2021-11-01 23:34:29
A report is a basic management tool used in __________
1.personality development.
2.decision making.
3.individual development.
4.Self motivation.
Posted Date:-2021-11-02 08:42:17
A report prepared and presented according to the form and procedure laid down law is called a _____
1.law report.
2.procedure report.
3.company report.
4.statutory report.
Posted Date:-2021-11-01 23:36:00
An informal report is usually in the form of a ______________ communication.
1.person to person.
2.many to one.
3.one to many.
4.company to company.
Posted Date:-2021-11-01 23:37:16
Audio-Visual communication is _____
1.sight.
2.sound.
3.both (a) & (b).
4.noise.
Posted Date:-2021-11-02 08:40:25
Bad Listeners will make ______________ communication
1.good.
2.bad.
3.excellent.
4.rather favorable.
Posted Date:-2021-11-01 23:28:56
Bio-data is enclosed with the following letter ________
1.sales letter.
2.application letter.
3.complaint letter.
4.collection letter.
Posted Date:-2021-11-01 23:39:52
Blue colour refers _________
1.sincerity.
2.traditional.
3.danger.
4.faith.
Posted Date:-2021-11-02 08:41:31
Bold colour in a report implies _____
1.emphasis.
2.attention.
3.power.
4.traditional.
Posted Date:-2021-11-01 23:31:32
Contents of offers and quotation are _________
1.details of product.
2.pleasing tone.
3.request for price.
4.request for traders information.
Posted Date:-2021-11-01 23:30:40
Dunning letters are also called _________
1.collection letters.
2.letter of credit.
3.compliant letters.
4.Suggestion letters.
Posted Date:-2021-11-01 23:36:26
Empathy leads to _______
1.greater receptivity.
2.more involvement.
3.greater focus.
4.causality.
Posted Date:-2021-11-01 23:41:40
Face-to-face communication is a _____
1.visual communication.
2.direct conversation.
3.oral communication
4.written.
Posted Date:-2021-11-01 23:27:39
Grapevine communication is associated with ______________ communication.
1.formal
2.informal
3.horizontal
4.vertical.
Posted Date:-2021-11-01 23:41:06
How to make audio-visual communication effective?
1.the pictures are colourful.
2.clearly written.
3.speak politely
4.silent.
Posted Date:-2021-11-01 23:26:22
Margin to a letter is like _______
1.frame of a picture.
2.evidence for the communication.
3.engine to a machine.
4.borders.
Posted Date:-2021-11-01 23:28:32
Messieurs
1.a French term meaning gentlemen
2.used in singular.
3.is a title like Doctor
4.many.
Posted Date:-2021-11-01 23:27:17
One of the following directly relates to provision of credit ______
1.current account.
2.savings account.
3.recurring deposit.
4.discounting bills.
Posted Date:-2021-11-01 23:42:01
Pictures, slides, films fall under
1.body languages.
2.audio-visual communication.
3.reporting.
4.visual communication.
Posted Date:-2021-11-01 23:40:40
The inside address should be written
1.below the salutation.
2.above the heading.
3.above the salutation.
4.above the date.
Posted Date:-2021-11-01 23:26:49
The letter should be based on _____
1.I attitude.
2.you attitude.
3.we attitude.
4.my attitude.
Posted Date:-2021-11-01 23:31:06
The participants of a board meeting are _______
1.member.
2.directors.
3.member and directors.
4.outsiders
Posted Date:-2021-11-01 23:31:53
The possibility of misunderstanding at any step ________
1.brain drain.
2.output.
3.channel.
4.medium.
Posted Date:-2021-11-02 08:39:33
What kind of information should be included in a resume
1.work experience.
2.education.
3.affiliation and membership.
4.letter of recommendation.
Posted Date:-2021-11-01 23:25:58
Written communication includes
1.reports & forms.
2.interviews.
3.film.
4.speaking.
Posted Date:-2021-11-01 23:40:15