MBA/MBA Business Communication MCQ Set 2 Sample Test,Sample questions

Question:
_____ is in finished form.

1.data.

2.system.

3.information.

4.character.

Posted Date:-2021-11-01 23:09:30


Question:
_____ system monitors and control physical processes.

1.process.

2.transaction.

3.operations.

4.office automation.

Posted Date:-2021-11-01 22:43:43


Question:
______ channel of communication called the grapevine.

1.formal.

2.informal.

3.horizontal.

4.vertical.

Posted Date:-2021-11-01 22:45:21


Question:
______ is the set of instructions given to the computers.

1.hardware.

2.software.

3.human ware.

4.firmware.

Posted Date:-2021-11-01 23:10:24


Question:
______ reports are related to a single occasion or situation.

1.special.

2.periodic.

3.informal.

4.formal.

Posted Date:-2021-11-01 23:06:34


Question:
______ should come as a logical conclusion to investigation and analysis

1.recommendations.

2.suggestion.

3.inferences.

4.conclusions.

Posted Date:-2021-11-01 22:42:10


Question:
_______ implies respect for the readers point of view.

1.consideration.

2.order.

3.courtesy.

4.none.

Posted Date:-2021-11-01 23:04:05


Question:
_______ is a device by which losses suffered by a few are shared by many.

1.insurance.

2.cheque.

3.finance.

4.risk bearer.

Posted Date:-2021-11-01 22:55:42


Question:
_______ is a more powerful agent of persuasion and control.

1.speaker.

2.receiver.

3.speech.

4.decoder.

Posted Date:-2021-11-01 22:37:46


Question:
_______ is quite often a physical barrier to communication

1.noise.

2.interpretation of words.

3.by passed instruction.

4.all of the above.

Posted Date:-2021-11-01 22:50:55


Question:
_______ is something written after the letter is closed.

1.copy distribution.

2.enclosures.

3.postscripts.

4.reference.

Posted Date:-2021-11-01 22:32:18


Question:
_______ is the information or ideas the sender wants to give the receiver

1.input.

2.channel.

3.message.

4.output.

Posted Date:-2021-11-01 23:04:56


Question:
_______ is the process of arriving at agreement through consultation

1.consensus.

2.grapevine.

3.informal.

4.braindrain.

Posted Date:-2021-11-01 23:11:03


Question:
_______ reports are prepared and presented at regular and prescribed intervals

1.periodic reports.

2.special reports.

3.informal reports.

4.non-periodical reports.

Posted Date:-2021-11-01 22:41:37


Question:
________ is an authoritative communication

1.order.

2.persuasion.

3.advice.

4.Counseling.

Posted Date:-2021-11-01 23:00:49


Question:
________ is an important element in all business letters

1.signature.

2.letter head.

3.salutation.

4.complimentary close.

Posted Date:-2021-11-01 22:44:10


Question:
________ is done by drawing a list of the items of business to be transacted at the meeting.

1.minutes.

2.resolution.

3.invitation.

4.agenda.

Posted Date:-2021-11-01 22:53:38


Question:
________ is usually indicated if anything is to be attached to a letter.

1.appendix.

2.annexures.

3.index.

4.enclosures.

Posted Date:-2021-11-01 22:59:35


Question:
__________ is the list of words used in the reports.

1.conclusion.

2.glossary.

3.index.

4.reference.

Posted Date:-2021-11-01 23:08:52


Question:
________s a basic management tool used in decision-making.

1.business letter.

2.report.

3.document.

4.specific reports.

Posted Date:-2021-11-01 22:55:16


Question:
A concise and accurate record of the proceedings at a meeting is called as ______

1.resolution.

2.minutes.

3.invoice.

4.agenda

Posted Date:-2021-11-01 22:39:51


Question:
A motivated worker does not need much _______

1.supervision.

2.encouragement.

3.advice.

4.suggestion.

Posted Date:-2021-11-01 22:33:35


Question:
A report is a basic management tool used in ______

1.personality development.

2.decision making.

3.individual development.

4.Self motivation.

Posted Date:-2021-11-01 23:05:50


Question:
All the media available can be broadly classified into ______________ groups.

1.two.

2.three.

3.four.

4.five.

Posted Date:-2021-11-01 22:51:21


Question:
Appropriate salutation for an application is _______

1.My Dear Sir.

2.My Dear Sir.

3.Dear Sir.

4.Sir Mr. X.

Posted Date:-2021-11-01 22:36:15


Question:
Audio-Visual communication is _______

1.sight.

2.sound.

3.both (a) & (b).

4.noise.

Posted Date:-2021-11-01 23:04:30


Question:
Audio-Visual communication is most suitable for mass ______________ and mass _____________

1.publicity & education.

2.policies & political.

3.save & store.

4.Publicity & policies.

Posted Date:-2021-11-01 22:46:44


Question:
Blue colour refers ______

1.sincerity.

2.traditional.

3.danger.

4.faith.

Posted Date:-2021-11-01 23:05:22


Question:
Circular letter is meant for ______

1.communication.

2.personal communication.

3.secret communication.

4.informal communication.

Posted Date:-2021-11-01 22:40:45


Question:
Clearance sales refer to _____

1.sale of pure chemicals.

2.sale of detergents.

3.sale of food products.

4.Sale of chemicals.

Posted Date:-2021-11-01 23:07:54


Question:
Colours also have a ______________ effect.

1.psychological.

2.physiological.

3.sociological.

4.socio psychological.

Posted Date:-2021-11-01 22:51:45


Question:
Communication means ______________ information, feeling and thoughts, with others.

1.to receive.

2.exchange of.

3.conveying.

4.All the above.

Posted Date:-2021-11-01 22:46:13


Question:
Conciseness means _____

1.brevity.

2.courtesy.

3.coherence.

4.convincing.

Posted Date:-2021-11-01 23:02:50


Question:
CWO stands for _______

1.cash with offer.

2.cash with order.

3.cash with option.

4.cash with opinion.

Posted Date:-2021-11-01 22:41:10


Question:
EDP stands for _______

1.enterpreneurial development programme.

2.electronic data processing.

3.electronic data passing.

4.electronic data patroning.

Posted Date:-2021-11-01 22:31:57


Question:
Effective advice ______

1.is both man-oriented & work oriented.

2.is given in the workers interest.

3.promotes understandings.

4.All the above.

Posted Date:-2021-11-01 22:38:14


Question:
Effective communication can only be achieved when ______

1.the audience is understood.

2.feedback is encouraged.

3.thoughts are organized.

4.systematic delivery of speech.

Posted Date:-2021-11-01 22:33:13


Question:
Examples of oral communication ______

1.letter.

2.e-mail.

3.telephone.

4.fax.

Posted Date:-2021-11-01 23:01:14


Question:
Facial expressions and gestures are known as ______

1.face to face communication.

2.oral communication.

3.both 1 & 2.

4.Multimedia communication.

Posted Date:-2021-11-01 22:52:09


Question:
Gestures is an example for

1.body language.

2.grammar.

3.speeches.

4.written.

Posted Date:-2021-11-01 23:02:02


Question:
Informal communication network within the organization is known as ______

1.interpersonal communication.

2.intrapersonal communication

3.mass communication.

4.grapevines.

Posted Date:-2021-11-01 23:00:22


Question:
Language used in essay writing is _____

1.simple.

2.difficult.

3.confidential.

4.ambiguous.

Posted Date:-2021-11-01 22:44:33


Question:
Lateral communication is between

1.superior and subordinate.

2.superior and subordinate.

3.subordinate and superior.

4.Among all.

Posted Date:-2021-11-01 23:02:27


Question:
Letter of credit is issued ________

1.by bank.

2.by supplier.

3.by customer.

4.By public.

Posted Date:-2021-11-01 23:07:26


Question:
List of items of business to be considered at a meeting is called as _____

1.agenda.

2.dividend.

3.prospectus.

4.reports.

Posted Date:-2021-11-01 22:52:37


Question:
Marine insurance is effected FPA. FPA denotes _______

1.free of particular average.

2.free of particular assignment.

3.free of partial average.

4.Fare of particular assignment.

Posted Date:-2021-11-01 22:54:26


Question:
Normal salutation in chairman's speech will be

1.Ladies and Gentlemen.

2.Dear Sir.

3.Respected Sir.

4.Madame.

Posted Date:-2021-11-01 23:01:36


Question:
Organization Theory is written by _______

1.William Scott.

2.Newman & summer.

3.Matthews.

4.James.

Posted Date:-2021-11-01 22:40:17


Question:
Physical Barriers to communication are ______

1.time and distance.

2.interpretation of words.

3.denotations.

4.connotations.

Posted Date:-2021-11-01 22:35:46


Question:
Post script appears in a letter ______

1.in the beginning.

2.in the middle.

3.in the end.

4.never appears.

Posted Date:-2021-11-01 22:48:54


Question:
Reports from the subordinates to the superiors take the form of

1.upward communication.

2.downward communication.

3.face-to-face communication.

4.visual communication.

Posted Date:-2021-11-01 22:45:49


Question:
Salutation

1.comes above inside address.

2.begins at left hand margin of the letter.

3.comes at the end of the letter.

4.comes in body of the letter.

Posted Date:-2021-11-01 22:35:16


Question:
Sources of information _____

1.old files.

2.observation.

3.meeting.

4.All the above.

Posted Date:-2021-11-01 22:50:08


Question:
Subscription of a letter _____

1.contains principal message.

2.contains name and address of the receiver.

3.contains name and address of the sender.

4.Place and date.

Posted Date:-2021-11-01 22:36:45


Question:
Telephonic conversation is a

1.verbal communication.

2.non-verbal communication.

3.visual communication.

4.written.

Posted Date:-2021-11-01 22:34:51


Question:
The aim of______________ should be the organization's betterment.

1.order.

2.warning.

3.suggestion.

4.Counseling.

Posted Date:-2021-11-01 22:50:31


Question:
The downward communication flow from

1.a subordinate to a superior.

2.a subordinate to a subordinate.

3.a superior to a superior.

4.a superior to a subordinate.

Posted Date:-2021-11-01 22:34:23


Question:
The effective business letter must be ________

1.sender oriented.

2.reader oriented.

3.company oriented.

4.business oriented.

Posted Date:-2021-11-01 23:08:27


Question:
The effort to influence the attitudes, feeling or beliefs is ______

1.instruction.

2.persuasion.

3.suggestion.

4.motivation.

Posted Date:-2021-11-01 22:54:52


Question:
The minimum number of members necessary for a meeting is called as ______

1.quorum.

2.resolution.

3.proxy.

4.prospectus.

Posted Date:-2021-11-01 22:32:43


Question:
The minute books are the ______________ book of the company.

1.subsidiary.

2.statutory.

3.obligatory.

4.secondary.

Posted Date:-2021-11-01 23:07:01


Question:
The official record of the proceeding of a meeting is called ______

1.minutes.

2.notice.

3.both 1 & 2.

4.notes.

Posted Date:-2021-11-01 22:54:00


Question:
The official record of the proceeding of a meeting is known as _____

1.agenda.

2.minutes.

3.prospectus.

4.report.

Posted Date:-2021-11-01 22:39:27


Question:
The possibility of misunderstanding at any step ____

1.brain drain.

2.output.

3.channel.

4.medium.

Posted Date:-2021-11-01 23:03:15


Question:
The reimbursement of expenses is generally made by the ______

1.principal.

2.agent.

3.subordinate.

4.owner.

Posted Date:-2021-11-01 22:38:44


Question:
The usual forms of greetings used for unmarried women _______

1.Mr.

2.Mrs.

3.Madam.

4.Gentlemen.

Posted Date:-2021-11-01 22:37:25


Question:
When Respected Sir is the salutation the appropriate complimentary clause is _______

1.Yours sincerely.

2.Yours faithfully.

3.Yours affectionately.

4.Yours lovingly.

Posted Date:-2021-11-01 22:48:30


Question:
When superiors provide directions to their subordinates regarding what to do, which is known as ______________ communication

1.upward.

2.horizontal.

3.downward.

4.lateral.

Posted Date:-2021-11-01 22:59:56


Question:
Which one is not a component of a business letter

1.envelope.

2.salutation.

3.subject.

4.complimentary close.

Posted Date:-2021-11-01 23:11:31


Question:
Words that have more than one meaning are called as _______

1.equivocal terms.

2.jargon.

3.trigger wards.

4.biased language.

Posted Date:-2021-11-01 22:44:57


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