____ may be less important for small business
1.letter-writing.
2.telephone.
3.e-mail.
4.fax.
Posted Date:-2021-11-01 22:21:48
_____ is a very conscious process of communication
1.warning.
2.order.
3.action.
4.education.
Posted Date:-2021-11-01 11:10:47
_____ is the process of arriving at agreement through consultation
1.consensus.
2.horizontal.
3.vertical.
4.upward.
Posted Date:-2021-11-01 22:23:21
______ are welcome, for it is not obligatory to accept them.
1.suggestion.
2.order.
3.courtesy.
4.complaint.
Posted Date:-2021-11-01 10:48:36
______ means giving a particular bias to the reality
1.abstracting.
2.slanting.
3.inferring.
4.information.
Posted Date:-2021-11-01 22:29:20
______ refers to the special language of a trade.
1.jargon
2.expression.
3.colloquialism.
4.suggestion.
Posted Date:-2021-11-01 10:53:52
_______ computers operates by measuring.
1.analog.
2.digital.
3.hybrid.
4.main frame.
Posted Date:-2021-11-01 11:39:24
_______ reports are related to a single occasion or situation.
1.non-recurrent reports.
2.investigative reports.
3.special reports.
4.formal reports.
Posted Date:-2021-11-01 22:30:36
________ means the right use of putting in points or stops in writing.
1.exclamation.
2.semi colon.
3.comma.
4.full stop.
Posted Date:-2021-11-01 11:29:43
________ system provides expert advice for operational chores.
1.business.
2.operation support.
3.end user systems.
4.expert systems.
Posted Date:-2021-11-01 11:38:03
_________ report can be denied at any time.
1.oral report.
2.written report.
3.business report.
4.Formal report.
Posted Date:-2021-11-01 22:30:11
___________ is the main part of the report.
1.conclusion.
2.recommendations.
3.description.
4.references.
Posted Date:-2021-11-01 11:31:09
A circular is a form of ______
1.oral communication.
2.face-to-face communication.
3.group communication.
4.visual communication.
Posted Date:-2021-11-01 22:28:56
A collection letter is associate with _______
1.debtors.
2.creditors.
3.company.
4.customers.
Posted Date:-2021-11-01 11:07:35
A group discussion of a real life situation with in a training environment is _______
1.discussion.
2.listening.
3.case study method.
4.all of the above.
Posted Date:-2021-11-01 10:45:54
A memo is an example for
1.internal communication.
2.external communication.
3.lateral communication.
4.written communication.
Posted Date:-2021-11-01 22:13:40
An ______________ report can be denied at any time
1.oral.
2.written.
3.special.
4.informal.
Posted Date:-2021-11-01 11:41:58
An effort to influence the attitude and feelings of others is ____
1.persuasion.
2.suggestion.
3.advice.
4.appreciation.
Posted Date:-2021-11-01 11:47:24
Audio-Visual communication is most suitable for mass ______________ and mass ______
1.publicity & education.
2.policies & political.
3.save & store.
4.Education & political.
Posted Date:-2021-11-01 10:59:14
Business letter must possess the quality of _______
1.coherence.
2.incompleteness.
3.faultiness.
4.jargons.
Posted Date:-2021-11-01 22:29:45
Communication in an organization should ideally flow _______
1.from top to bottom.
2.from bottom to top.
3.both ways.
4.horizontally.
Posted Date:-2021-11-01 11:05:45
Communication is a _______
1.one way process.
2.two way process.
3.three way process.
4.four way process.
Posted Date:-2021-11-01 10:41:05
Communication is the ______________ of business.
1.Backbone.
2.life blood.
3.nervous system.
4.both (1) & (2).
Posted Date:-2021-11-01 10:48:11
Communication network in any organization is _______
1.internal & external.
2.verbal & written.
3.oral & non-verbal.
4.feedback.
Posted Date:-2021-11-01 22:25:03
Communication saves time in
1.internal communication.
2.interview.
3.oral communication.
4.schedule.
Posted Date:-2021-11-01 10:43:29
Good punctuation will not involve ________
1.rereading.
2.ambiguity.
3.both.
4.misunderstanding.
Posted Date:-2021-11-01 22:17:51
Gray colour refers ______
1.confidence & wisdom.
2.cheerfulness & vigour.
3.life & coolness.
4.danger.
Posted Date:-2021-11-01 11:05:18
Informal communication is otherwise known as _____
1.person to person communication.
2.internal communication.
3.external communication.
4.Authoritative communication.
Posted Date:-2021-11-01 22:25:31
Informal communication is otherwise known as ______________ communication.
1.grapevine.
2.lateral.
3.visual.
4.horizontal.
Posted Date:-2021-11-01 22:16:05
Information about its products is ______________ information.
1.external.
2.internal.
3.planning.
4.deciding.
Posted Date:-2021-11-01 22:18:35
Interpretation of data is followed by _____
1.recommendation.
2.suggestion.
3.conclusions.
4.complaint.
Posted Date:-2021-11-01 10:59:40
Minutes of a meeting are usually prepared by _______
1.secretary.
2.chairman.
3.shareholder.
4.laymen.
Posted Date:-2021-11-01 22:26:21
Minutes of resolutions is only resolutions _____
1.recorded.
2.development.
3.decision-making.
4.authenticated.
Posted Date:-2021-11-01 22:25:53
Motivation can be achieved through ______________ incentives.
1.Monetary.
2.social.
3.non-monetary.
4.legal.
Posted Date:-2021-11-01 11:08:34
On the ______________ it is possible to get immediate feedback
1.letter.
2.telephone.
3.e-mail.
4.fax.
Posted Date:-2021-11-01 10:45:18
Posters fall under ______________ communication.
1.oral.
2.visual.
3.written.
4.spoken.
Posted Date:-2021-11-01 10:44:51
Press reports refers to ________
1.reports in newspapers.
2.reports through letters.
3.oral communication.
4.written communication.
Posted Date:-2021-11-01 11:06:12
Realizing the potential of the self is part of the
1.communication development.
2.language development.
3.skill development.
4.personality development.
Posted Date:-2021-11-01 10:43:55
Statutory Report is ______
1.an informal report.
2.not having legal sanction.
3.always a statistical report.
4.Formal report.
Posted Date:-2021-11-01 11:08:05
The American style of writing the date in business letter starts with _______
1.day.
2.month.
3.year.
4.time.
Posted Date:-2021-11-01 11:43:02
The communication cycle, the process of re translation of signals into ideas is called
1.encoding.
2.decoding.
3.response
4.feedback.
Posted Date:-2021-11-01 22:12:04
The exit communication takes place when an employee ______________the organization.
1.enter into.
2.learning from.
3.both. (1 & 2 ).
4.leaves.
Posted Date:-2021-11-01 11:09:09
The information the receiver gets is called _______
1.message.
2.output.
3.input.
4.source.
Posted Date:-2021-11-01 10:46:19
The inside address is typed _______
1.right hand side.
2.left hand side.
3.right hand bottom.
4.last.
Posted Date:-2021-11-01 22:17:25
The letter of acknowledgement ______
1.provides a record
2.shows courtesy.
3.avoids misunderstanding.
4.serves all the above purposes.
Posted Date:-2021-11-01 22:24:12
The main objective of communication is
1.The main objective of communication is
2.skill and personality development.
3.control and management.
4.need.
Posted Date:-2021-11-01 11:48:00
The most important part of the letter is
1.the heading.
2.date.
3.body of the letter.
4.post script.
Posted Date:-2021-11-01 11:36:46
The term communis derived from ______________ word.
1.Greek.
2.Latin.
3.Chinese.
4.English.
Posted Date:-2021-11-01 10:44:20
The value mail e-mail, video conferencing etc some of the ______________ based media of communication.
1.computer.
2.traditional.
3.science.
4.rules.
Posted Date:-2021-11-01 22:26:44
Warning can be ________
1.general or specific
2.specific.
3.particular.
4.Completely general.
Posted Date:-2021-11-01 22:20:46